FREQUENTLY
ASKED
QUESTIONS
All court bookings are made through the Padel Mates app. Download the app and find Padium to schedule your court time.
Our courts are available from 6am-midnight, 7 days a week. If you play between 6am-7am on a weekday, 6am-8am on a weekend, or between 10.30pm-midnight Monday to Sunday, you will need a code to access the club. Our reception is open from 7am-10.30pm Monday to Friday, and from 8am-10.30pm on weekends. Note that when the reception is closed, you can not rent rackets or purchase balls or drinks, but the changing rooms are still accessible.
You can cancel your booking more than 24 hrs before your game for a full refund.
You can have up to 5 active bookings at the same time.
Open the Padel Mates app, go to the Padium homepage, click on Academy, then click the button at the bottom of the page that says ‘Book a private class’.
No, Padium is pay and play, so anyone and everyone can book a court.
Yes, if you don’t have 3 others to play with, you can join an ‘Open Match’ which allows you to book and pay for your quarter of the court and join 3 others for your match.
We aren’t running leagues at the moment, but there are plenty of academy sessions, social evenings, club nights and tournaments that are available to book through Padel Mates.
Open the Padel Mates app, go to the Padium homepage, click on Academy, then click the button at the bottom of the page that says ‘Book a private class’. A 1-1 costs £120 and includes racket and balls for the session.
We run Intro to Padel sessions each week. We recommend you sign up for one of these to learn how to play. You can find all available courses in Padel Mates. You can also book a private session for yourself or together with up to three friends, bookable through the Padel Mates app.
Yes, we offer beginner, intermediate and advanced courses for adults. You can book these on Padel Mates.
Not at the moment, but we plan to start a junior academy in the near future.
Yes we have rental rackets available in the shop, which can also be pre-booked through Padel Mates for £5 a racket.
Yes! Towels and shower products are included!
If you book a course or a private lesson we will provide you with balls. We also sell Babolat balls in our shop.
You can cancel your booking more than 24 hrs before your game for a full refund.
If you are running late for a lesson, please message ahead so your coach is aware. If you arrive more than 15 minutes late for a private lesson, your lesson will be cancelled.
Absolutely! Please send us a request under the “Events” section on the app, and we can organise tournaments or lessons with a coach for you.
While we love dogs, we have a no dog policy at the club.